Question 1

Why did I get this Notice?

Accepted Answer

The Court authorized this Notice because you have the right to know about the
proposed Settlement of this class action lawsuit and about all of your rights
and options before the Court decides whether to grant final approval of the
Settlement. This Notice explains the lawsuit, the Settlement, your legal rights,
what benefits are available, who is eligible for the benefits, and how to
receive those benefits.

The case is known as Sher et al. v. Rainbow Sandals, Inc., Case No. 23STCV23449
(the “Action”), in the Superior Court of California for the County of Los
Angeles. The individuals who filed this lawsuit are called the “Plaintiffs” and
the company they sued, Rainbow Sandals, Inc., is called the “Defendant” or
“Rainbow.”

Question 2

What is this lawsuit about?

Accepted Answer

On September 27, 2023, Plaintiff Jeremy Sher filed a class action complaint
against Rainbow, in the Superior Court for the State of California, County of
Los Angeles, alleging that Rainbow improperly denied his warranty claim. On May
30, 2025, Plaintiffs filed a First Amended Class Action Complaint naming both
Jeremy Sher and Johanna Dominguez as plaintiffs. The Complaints can be viewed on
the Important Documents [/important-documents] page of this website.

Rainbow denies any wrongdoing or liability and has raised numerous defenses. The
Court has not decided who is right. Rainbow has agreed to this settlement to
provide its customers with warranty coverage rather than spend money on
litigation.

Question 3

Why is this a class action?

Accepted Answer

In a class action, one or more people called the “Plaintiffs”, or “Class
Representatives” sue on behalf of all people who have similar claims. Together,
all of these people are called a “class” or “class members.” One court resolves
the issues for all class members, except for those class members who exclude
themselves from the class.

The Plaintiffs and Class Representatives in this case are Jeremy Sher and
Johanna Dominguez.

Question 4

Why is there a Settlement?

Accepted Answer

The Plaintiffs and Defendant disagree over the legal claims made in this Action.
The Action has not gone to trial, and the Court has not decided in favor of the
Plaintiffs or Defendant (collectively referred to as the “Parties”). Instead,
the Parties have agreed to settle the Action and agree that the Settlement
Agreement offers significant benefits to all Class Members, and that the
Settlement is fair, reasonable, adequate, and in the best interest of the
Plaintiffs and all Class Members.

Question 5

How do I know if I am part of the Settlement?

Accepted Answer

The Class includes all individuals who between September 27, 2019, and June 8,
2026, purchased one or more pairs of Covered Sandals for personal, household, or
family purposes.

The Warranty Denial Class includes all Class Members who between September 27,
2019, and June 8, 2026, either: (1) submitted a Warranty Inquiry concerning a
Manufacturing Defect in a Covered Sandal during the Sole Lifetime who were
informed that it likely would not be covered due to the presence of Wear and
Tear; or (2) submitted a Warranty Claim concerning a Manufacturing Defect in a
Covered Sandal during the Sole Lifetime that was coded by Rainbow as Wear and
Tear Fault.

* “Warranty Inquiry” means a communication in email or return material
   authorization from the owner of a Covered Sandal regarding Rainbow’s
   evaluation of that Covered Sandal’s eligibility under the Rainbow Guarantee
   for repair or replacement.
 * “Manufacturing Defect” means any damage that occurs as a result of defective
   manufacturing as opposed to Wear and Tear, including without limitation: (1)
   a sandal strap pulling out from toe straps, i.e., a  toe strap that has come
   unglued and pulled out cleanly from between the layers of the sandal; (2) a
   sandal strap pulling out from side strap, i.e., a side strap that has come
   unglued and pulled cleanly from between the layers of the sandals; or (3)
   delamination of layers, i.e. the top or bottom sole has come unglued and
   separated from the middle layer of colored foam.  Any use of leather
   conditioner, oils, lotions or any other moisturizer that results in a
   delamination is not considered a “Manufacturing Defect.”
 * “Covered Sandal” means any Rainbow Sandals, Inc.-branded sandal except for
   the following (which are subject to a 6-month warranty): The Slides; Comfort
   Classics; East Cape; The Cloud; Holoholo; Islander; Mariner; Mocca Loaf;
   Mocca Shoe; Navigator; North Cove; South Cove; Sunset Snugs; Comfort
   Classics; The Avalon; The Bella; The Calafia; The Cloud Collection; The
   Cottons; The Delilah; Escape; The Flirty Braidy; The Gala; The Islander; The
   Lola; The Marley; The Sandiva; The Sophia; The Tango; T-Street Leather;
   T-Stret Hemp; West Cape; Kids Delilah; The Grombows; Kids Sandiva; Kids
   Sophia.
 * “Sole Lifetime” means the period of time in which any Covered Sandal’s sole
   is intact, meaning that is has not worn through on either the top or bottom
   layer of the sole. For the purposes of evaluating a Covered Sandal’s Sole
   Lifetime, cracked leather on the footbed of the sandal, absent other evidence
   that the top sole is worn through, shall not be sufficient to establish that
   a Covered Sandal is outside its Sole Lifetime unless the crack is all the way
   through to the next layer.
 * “Warranty Claim” means a claim for repair or replacement of a Covered Sandal
   made pursuant to the Rainbow Guarantee.

Participating Class Members are Class Members who do not submit a valid and
timely Request for Exclusion from the Settlement.

Non-Participating Class Members are Class Members who opt out of the Settlement
by submitting a valid and timely Request for Exclusion.

FAQs

BASIC INFORMATION

WHO IS INCLUDED IN THE SETTLEMENT

THE SETTLEMENT CLASS MEMBER BENEFITS

HOW TO GET A SETTLEMENT BENEFIT - SUBMITTING A CLAIM FORM

THE LAWYERS REPRESENTING YOU

EXCLUDING YOURSELF FROM THE SETTLEMENT

OBJECT TO OR COMMENT ON THE SETTLEMENT

THE FINAL APPROVAL HEARING

IF YOU DO NOTHING

GETTING MORE INFORMATION

BASIC INFORMATION

1. Why did I get this Notice?

2. What is this lawsuit about?

3. Why is this a class action?

4. Why is there a Settlement?

WHO IS INCLUDED IN THE SETTLEMENT

5. How do I know if I am part of the Settlement?

6. What if I am still not sure whether I am part of the Settlement?

THE SETTLEMENT CLASS MEMBER BENEFITS

7. What are the Repair or Replacement Benefits the Settlement provide?

8. Are there other benefits included in the Settlement?

9. What am I giving up to receive a benefit from the Settlement or stay in the Class?

10. What are the Released Claims?

HOW TO GET A SETTLEMENT BENEFIT - SUBMITTING A CLAIM FORM

11. How do I make a claim to receive a Settlement benefit?

12. Where do I send my completed Claim Form?

13. What happens if my contact information changes after I submit a claim?

14. When and how will I receive a benefit from the Settlement?

THE LAWYERS REPRESENTING YOU

15. Do I have a lawyer in this case?

16. How will Class Counsel be paid?

EXCLUDING YOURSELF FROM THE SETTLEMENT

17. How do I get out of the Settlement?

18. If I exclude myself, can I still receive a benefit from the Settlement?

19. If I do not exclude myself, can I sue the Defendant for the same thing later?

OBJECT TO OR COMMENT ON THE SETTLEMENT

20. How do I tell the Court that I do not like the Settlement?

21. What is the difference between objecting and requesting exclusion?

THE FINAL APPROVAL HEARING

22. When and where will the Court decide whether to approve the Settlement?

23. Do I have to come to the Final Approval Hearing?

24. May I speak at the Final Approval Hearing?

IF YOU DO NOTHING

25. What happens if I do nothing at all?

GETTING MORE INFORMATION

26. How do I get more information?